This class activity places students in virtual teams to assess Gibb’s (1961) defensive or supportive behaviors as a means of reinforcing trust among virtual task-group members. A worksheet offering a fictitious online chat transcript is provided for group analysis; student directions for creating unique team names are also given. This activity helps students to establish positive climates for virtual task groups.
"Developing a Supportive Communication Climate for Virtual Task Groups,"
Discourse: The Journal of the SCASD: Vol. 3
, Article 11.
Available at: http://openprairie.sdstate.edu/discoursejournal/vol3/iss1/11