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Document Type

DNP - University Access Only

Award Date


Degree Name

Doctor of Nursing Practice (DNP)


Graduate Nursing

First Advisor

Robin Arends


emergency department, communication, magnetic whiteboards


The purpose of this project was to assess if nurses perceive that patients have a better understanding of the plan of care with the use of a magnetic whiteboard. Whiteboards serve as a tool to improve communication as they allow information to be easily accessible and make information visibly and readily available for recall (Hertzum & Simonsen, 2015). The setting for the Doctor of Nursing Practice (DNP) Project was in an urban Midwest Level II Trauma Center in the emergency department (ED). Nurses filled out a pre-survey prior to using the whiteboards. Magnetic whiteboards were placed in four of the 16 patient rooms, and ten magnetic signs were created containing terms of commonly performed procedures in the ED. Nurses assessed the provider’s orders and placed the appropriate magnetic signs on the whiteboard and verbally informed patients of the plan of care. Once nurses had utilized the magnetic whiteboards, they were asked to complete the post-survey. The results of the survey did not show a significant difference between the pre-test and post-test scores; however, the samples were not matched, which could have affected results. The project manager received a lot of positive feedback in regards to the magnetic whiteboards, and nurses commented that the project made them more aware of explaining the plan of care to patients, leading to clinical significance. The project highlighted whether this was something they already did well or was an area in which they could improve.

Library of Congress Subject Headings

Communication in emergency medicine.
Hospitals -- Emergency services.
Patient satisfaction.


Includes bibliographical references



Number of Pages



South Dakota State University


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