President & Chief Executive Officer
Charles Hendrickson has been with Capital Services for over 19 years, joining the company in 2000 as Chief Financial Officer. He moved into the Executive Vice President role prior to becoming President and CEO. Through his tenure in bank controller and CFO positions, he has gained extensive experience in asset liability management, bank financial planning, and acquisitions. It was his initiative to understand and better report credit card profitability that resulted in Capital's industry-leading ViPRSM system. He also championed the in-house development of Capital's unique scorecard and statistical analysis competencies. Hendrickson began his career in public accounting with McGladrey and Pullen and later held a bankcard finance role at Citibank before his tenure in commercial banking. He has a degree in business economics from St. John's University in Minnesota and is also a Certified Public Accountant. He serves on the Board of Directors of Capital.