Off-campus South Dakota State University users: To download campus access theses, please use the following link to log into our proxy server with your South Dakota State University ID and password.
Non-South Dakota State University users: Please talk to your librarian about requesting this thesis through interlibrary loan.
Thesis - University Access Only
Master of Science (MS)
Construction and Operations Management
A reasonable and patron-centered space design in an academic library with limited resources and budget provides more value for patrons. In an academic library, as a kind of public service organization, the patron is a key factor in its life. Therefore, it is important to consider the patron’s needs when contemplating improvement. This research is a single case study applied in Hilton M. Briggs Library on the main campus of South Dakota State University. The goal of this project is to gather data that can be used for redesigning spaces in H. M. Briggs Library to better meet the needs of patrons. To redesign the space, it is necessary to understand current usage of library space and to determine patron opinions of the spaces and what they think would improve the spaces. Ethnographic methods were used to determine the current state of the library, examining the physical space to explore ways in which they can improve the service to meet patrons’ needs. In order to minimize the limitations of a single method, triangulation methods were used to explore the research questions including a flipchart survey, a direct observation, a resource location analysis and a focus group study. The general population of participants in this research consists of students, faculty, researchers, and staff of SDSU, all of whom utilize the space and equipment in H. Briggs Library’s public spaces.
Library of Congress Subject Headings
Hilton M. Briggs Library
Academic libraries -- Space utilization -- South Dakota -- Brookings
Libraries -- User satisfaction -- South Dakota -- Brookings
Includes bibliographical references (pages 84-87)
Number of Pages
South Dakota State University
In Copyright - Non-Commercial Use Permitted
Zhou, Liangchuan, "Examining Space Usage for Developing a Current and Future State Representation of Patrons Needs: A Case Study in H.M. Briggs Library" (2014). Electronic Theses and Dissertations. 2044.