Thesis - Open Access
Master of Science (MS)
Counseling and Human Development
College Students, Generation Z, Higher Education, Student Retention, Student-Faculty Interactions
Student retention has historically been an important discussion in higher education. While the importance of student retention remains, a new generation of students have filled colleges and universities. This study examines how interactions with faculty influence Generation Z college students’ overall satisfaction and student retention. The quantitative study used the NSSE survey instrument at a public land-grant institution in the Midwest. The results of a Mann-Whitney U analysis indicated a significant difference in student satisfaction reported between students who returned to the same institution the following year and students who did not return. A multiple linear regression analysis indicated that student-faculty interactions significantly predicted student satisfaction. The results provide clear support of the correlation between student-faculty interactions, student satisfaction, and student retention. The study also provides discussion for recommendations for professionals and suggestions for further research.
Number of Pages
South Dakota State University
In Copyright - Non-Commercial Use Permitted
Jarecke, Stephani, "Student-Faculty Interactions as Predictors of Retention and Satisfaction among Generation Z College Students" (2020). Electronic Theses and Dissertations. 3956.