Document Type

Thesis - Open Access

Award Date

2020

Degree Name

Master of Science (MS)

Department

Counseling and Human Development

First Advisor

Katelyn Romsa

Keywords

College Students, Generation Z, Higher Education, Student Retention, Student-Faculty Interactions

Abstract

Student retention has historically been an important discussion in higher education. While the importance of student retention remains, a new generation of students have filled colleges and universities. This study examines how interactions with faculty influence Generation Z college students’ overall satisfaction and student retention. The quantitative study used the NSSE survey instrument at a public land-grant institution in the Midwest. The results of a Mann-Whitney U analysis indicated a significant difference in student satisfaction reported between students who returned to the same institution the following year and students who did not return. A multiple linear regression analysis indicated that student-faculty interactions significantly predicted student satisfaction. The results provide clear support of the correlation between student-faculty interactions, student satisfaction, and student retention. The study also provides discussion for recommendations for professionals and suggestions for further research.

Format

application/pdf

Number of Pages

89

Publisher

South Dakota State University

Rights

In Copyright - Non-Commercial Use Permitted
http://rightsstatements.org/vocab/InC-NC/1.0/

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