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Document Type

Thesis - University Access Only

Award Date


Degree Name

Master of Science (MS)

Department / School

Graduate Nursing

First Advisor

Sharon Hofland


veteran hospital care evaluation, patient satisfaction


Compare the level of satisfaction between the service-connected and nonservice-connected patient with the selected hospital nursing care behaviors (technical professional, trust, and education) when considering age, gender, income, level of education, and marital status.
2. Determine which nursing care behaviors are associated with high levels of patient satisfaction.
3. Determine which nursing care behaviors are associated with low levels of patient satisfaction.
4. Describe the veteran patient's beliefs related to future hospitalization at this VAMC, recommendation of this VAMC to other veterans, satisfaction with nursing care during hospitalization, and strong and weak aspects of the VAMC where the study took place.

Library of Congress Subject Headings

Veterans -- Hospital care -- Evaluation.
Patient satisfaction.
Veterans' hospitals -- Evaluation.



Number of Pages



South Dakota State University


Copyright © 1991 Linda Tom. All rights reserved