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outcomes, doctor-patient, patient wellness, health


Communication is an important factor in all doctor-patient relationships. This non-technical skill could potentially lead to better patient wellness outcomes. Since communication proficiencies are not a basic skill for everyone, most complaints about doctors are because of communication issues. However, the decline in communication skills begins early in a doctor’s career – in medical school. With increasing communication showing proven benefits, doctor’s communication abilities are vital to improving their patient’s wellness outcomes. Gaps in current literature include exactly how much communication benefits patient wellness outcomes. This literature review will fill in some of those gaps and also highlight what factors lead to doctor-patient communication break downs, how to avoid communication conflicts, and what factors of communication are most important between a doctor and the patient.


South Dakota State University


Copyright © 2021 Bailey Pickering