Document Type
Dissertation - Open Access
Award Date
2020
Degree Name
Doctor of Philosophy (PhD)
Department / School
Graduate Nursing
First Advisor
Heidi Mennenga
Keywords
Follow-up, Heart Failure, Nursing, RE-AIM Framework, Readmissions
Abstract
Follow-up care is essential when trying to avoid readmissions for patients who have recently been discharged from a healthcare facility. As evidenced by the literature, multiple strategies have been implemented to help manage the care of heart failure patients; however, readmissions continue to be higher than desired, which implies the current strategies utilized should be reviewed and revised. It is important to evaluate the effectiveness of methods when providing follow-up care that prevents readmissions and is also beneficial and convenient for the patient. The qualitative case study explored a heart failure follow-up protocol completed by a registered nurse using the Reach, Effectiveness, Adoption, Implementation, Maintenance (RE-AIM) Framework. Two patients were followed to gain an understanding of their thoughts on the protocol and opportunities to enhance the protocol. This includes education on heart failure, medications, and signs and symptoms of exacerbations. The information gained from the follow-up phone calls and the patient satisfaction survey allowed the researcher to discover the benefits of the protocol, while investigating ways to improve the protocol.
Library of Congress Subject Headings
Heart failure -- Patients.
Postoperative care -- Evaluation.
Patient satisfaction.
Patient education.
Nurse and patient.
Format
application/pdf
Number of Pages
90
Publisher
South Dakota State University
Recommended Citation
Schievelbein, Danielle M., "Follow-up Nurse Telephone Calls for Heart Failure Patients: A Case Study" (2020). Electronic Theses and Dissertations. 3752.
https://openprairie.sdstate.edu/etd/3752
Included in
Rights Statement
