DNP - Open Access
Doctor of Nursing Practice (DNP)
Background: Discharge education that is patient-centered and started in a timely manner provides patients with the knowledge to care for themselves in the home setting and prevent adverse outcomes from occurring.
Methods: A discharge education protocol was implemented on a cardiology inpatient unit. The registered nurses were given a discharge checklist that focused on education and discharge planning with the patient within 24 hours of admission. Patients completed a survey that measured satisfaction of staff education. Surveys were collected for 10 weeks pre-intervention and compared with surveys 10 weeks post-intervention. Data was collected on the time of discharge with the intention the patients would discharge by noon.
Results: Post-implementation scores in each category were lower when compared to preimplementation due to means being higher pre-implementation. Discharge time improved from 1506 to 1428 post-implementation with the use of the discharge checklist.
Discussion: Checklists have been found to help formalize and standardize the discharge process, despite the lack of significant change in pre-and post-implementation, discharge time improved.
Implications for Practice: Staff stated it would be beneficial to place the checklist in the electronic medical record to serve as a daily reminder and have education provided inperson rather than via email.
Number of Pages
South Dakota State University
Copyright © 2023 Courtney Banzon
Banzon, Courtney, "Discharge Education Protocol to Improve Patient Satisfaction" (2023). Doctor of Nursing Practice (DNP) Practice Innovation Projects. 185.