Title
Improving Officer-Soldier Communication Through Active Listening Skills Training with Army ROTC Cadets
Document Type
Article
Publication Date
4-2021
Abstract
Military leaders are tasked with communicating effectively with their subordinates. Active listening skills are vital to this communication; however, an investigation of active listening skills in the military is lacking. Sixty-four Army ROTC cadets participated in a quasi-experimental study to determine the effectiveness of an active listening skills curriculum on developmental counseling. Self-report ratings suggested a positive treatment effect with the cadets in the experimental group from pretest to posttest on the sensing and processing subscales on the Active Empathic Listening Scale (AELS), and both self-report and observer ratings demonstrated a positive treatment effect on the Counseling Skills Scale (CSS) when compared to the control group. The study provides initial evidence on the impact of implementing an active listening skills curriculum on leadership development within developmental counseling in the military.
Publication Title
Military Psychology
DOI of Published Version
10.1080/08995605.2021.1902179
Recommended Citation
Bjornestad, Andrea; Olson, Seth; and Weidauer, Lee, "Improving Officer-Soldier Communication Through Active Listening Skills Training with Army ROTC Cadets" (2021). Counseling and Human Development Faculty Publications. 76.
https://openprairie.sdstate.edu/chd_pubs/76