"The Effects of Mutual Goal Setting on Patient Satisfaction Among Adult" by Jennifer Weg

Author

Jennifer Weg

Document Type

Thesis - University Access Only

Award Date

2009

Degree Name

Master of Science (MS)

Department / School

Graduate Nursing

Abstract

This experimental study examined the effects of mutual goal setting by patient and nurse on the patient satisfaction of hospitalized patients. Imogene King's nursing theory of goal attainment served as the theoretical design for this research study. The Patient Satisfaction with Nursing Care Questionnaire (PSNCQ) was used to measure patient satisfaction and was specific to measuring patient satisfaction with nursing care. An additional question addressing mutual goal setting was added to the tool. Four nurses were trained to implement mutual goal setting with patients. Twenty patients from the medical/surgical unit at a rural hospital participated, (8 men, 12 women, with 90% aged 60 years or greater). Patients were randomly assigned to the control or treatment group, with 10 patient participants in each group. Satisfaction results were analyzed using the independent samples t-test. Results demonstrated no significant difference between the mean scores of patients participating in the treatment group and to those in the control group. The study question and hypothesis that mutual goal setting by patient and nurse had a positive impact on patient satisfaction scores was not supported. This research study should be considered a pilot study because of the small number of participants. It is recommended to be repeated at a different setting that facilitates a larger number of participants with a greater variation of age.

Library of Congress Subject Headings

Nurse and patient

Patient satisfaction

Hospital patients -- Psychology

Rural hospitals

Format

application/pdf

Number of Pages

87

Publisher

South Dakota State University

Share

COinS