Document Type

Thesis - Open Access

Award Date

2024

Degree Name

Master of Arts (MA)

Department / School

Communication and Journalism

First Advisor

Hayden Barber

Abstract

Academic job satisfaction has been decreasing in the U.S. which has profound negative impacts such as burnout and decreased well-being of employees. One way that job satisfaction can be increased is through understanding and changing organizational cultures through better communication. The Competing Values Framework (CVF; Quinn & Rohrbaugh, 1983; Belasen & Frank, 2010; Lund, 2003) has been used to understand how organizational cultures and their communicative norms relate to job satisfaction. However, the CVF relies on categorical measures sitting on two axes that are not orthogonal. As such, the study posits breaking these two axes into four dimensions of organizational culture from the van der Post et. al (1997) questionnaire that has better explanatory power towards job satisfaction. Utilizing a survey distributed to communication studies employees in the United States, this study found that identification with the organization and performance orientation positively impacted job satisfaction, while locus of authority negatively impacted job satisfaction and task structure had no significant impact on job satisfaction. Due to identification with the organization’s complex relationship with job satisfaction as well as other variables, future research should spend more time investigating identification with the organization as an organizational culture aspect.

Library of Congress Subject Headings

Job satisfaction.
Universities and colleges -- Employees -- Job satisfaction. Corporate culture.
Communication in organizations.

Publisher

South Dakota State University

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Rights Statement

In Copyright